Our Website Privacy Policy

Last updated: September 7, 2023


Welcome to the Tech West website (“Website”). At Tech West, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website.

Information We Collect

Personal Information: When you interact with our Website, you may provide us with personal information such as your name, email address, postal address, and phone number when filling out forms or contacting us.

Automatically Collected Information: We may collect certain information automatically, including your IP address, browser type, device information, and browsing behavior on our Website through cookies and similar technologies. This information is used for analytical and statistical purposes to enhance your browsing experience.

How We Use Your Information

We use the information we collect for the following purposes:

Communication: We use your contact information to respond to your inquiries, provide information about our products and services, and send you updates or newsletters if you have subscribed to them.

Improvement of Services: We analyze user behavior and preferences to enhance our Website’s content, layout, and functionality.

Legal Obligations: We may process your personal information to comply with legal obligations or respond to lawful requests from public authorities.

Marketing: With your consent, we may use your personal information to send you marketing communications about our products, services, and promotions. You can opt out of these communications at any time.

Disclosure of Your Information

We may share your personal information with:

Service Providers: We may engage third-party service providers to assist us in providing and maintaining our Website. These providers have access to your personal information but are obligated not to disclose or use it for any other purpose.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government investigations.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Website.

Data Security

We take data security seriously and have implemented reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. If you have any questions or wish to exercise your rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our Website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tech West, Lerret Road. Portland, Dorset. DT 1 FN.

By using our Website, you consent to the terms outlined in this Privacy Policy.

Thank you for trusting Tech West with your personal information. We value your privacy and are committed to protecting it.

The business started in 1998 providing SMEs enterprise class IT support, management and consultancy. Our pragmatic and very experienced team will provide you with fast, reliable and hassle-free IT Support Specialists to help you meet your business goals. We’re based in Portland and cover Weymouth, Dorchester, Yeovil, Blandford, Wareham and wider Dorset and their UK-wide subsidiary offices.

Our pricing structure is founded upon user-based considerations rather than device-specific metrics, fostering a cost-effective and distinguished IT support partnership for our valued clientele. Our comprehensive IT management services encompass diligent problem resolution, such as addressing internet connectivity issues, all without necessitating engagement with third-party entities.

Operating under the framework of three-month contracts, our commitment underscores our unwavering confidence in consistently securing your patronage through the delivery of exemplary managed IT support. Our proficient engineers possess the ability to elucidate intricate technical intricacies utilizing clear and accessible language, ensuring a comprehensive understanding of any technological concerns impacting your enterprise. Rely on our team to adeptly navigate the realm of technology challenges on your behalf.

Real Testimonials from Real Clients

Overseeing Every Nook and Cranny

“Our connection with Tech West thrives because they’ve got an intimate grasp of our systems, overseeing every nook and cranny of our IT world. From tackling printing quirks to crafting bespoke network and sector specific software solutions, they’ve got it all covered. And let me tell you, Terry keeps his cool, even when faced with the most trivial user requests!”

Matt N. Publishing.

Pragmatic hassle-free and cost-effective

Tech West IT offers a personal and simple approach to IT support. We can only recommend their installation services to any business looking for an IT support service. They provided us with a pragmatic hassle-free and cost-effective support service which suited our requirements perfectly.

Aarron B. Transport.

No stone is left unturned

Tech West has saved me so much time, running a project for us and liaising directly with our London office and third-party suppliers, such as ISPs, to ensure that no stone is left unturned. They are a great bunch of people– always on hand to assist with their knowledge and expertise – and I would have no hesitation in recommending their IT support services.

D. Green. Finance.

Knowledgeable and a pleasure to work with

We have our own internal IT resources but we sometimes call on the help of outside consultants like Tech West where specialist knowledge or a wider pool of experience is required. The team at Tech West are professional, knowledgeable and a pleasure to work with.

Kirsty B. Marketing.

Epitome of professionalism and wisdom

While we’ve got our own IT team in-house, there are times when we need the expertise of outside wizards like Tech West. When specialist knowledge or a broader horizon of experience is called for, we turn to them. The Tech West guys’ is the epitome of professionalism and wisdom, and collaborating with them has been an absolute delight.

C. Edwards. Finance.